Patient Relations

Always taking your concerns to heart

Patient Relations

FILE A COMPLAINT

Our goal at College Medical Center is to provide you excellent healthcare with dignity and respect. If you have any concerns, complaints, suggestions, or compliments, I am at your service to listen. I can also assist with any translation and interpretation needs that arise during a hospital stay. To contact me, please call 562-997-2513, or e-mail me at CustomerService@CollegeMedicalCenter.com.
Angel Mendoza, Patient Relations Supervisor
You will not be penalized for filing a complaint.

If you wish to file a complaint with an external regulatory agency please contact:
The California Department of Public Health
P.O Box 997377 MS 0500
Sacramento CA, 95899-7377
Ph: 1-800 735-2922

CONCERNS

College Medical Center takes pride in ensuring quality patient care in a safe environment. College Medical Center is also committed to ethical business practices. Whether you are a patient, visitor, employee, community or business partner, if you have a concern regarding the hospital’s commitment to compliance with law, regulation, standards or ethics, please let us know. Call us at: 1-877-611-5100

You may call anonymously and without fear of retaliation. College Medical Center has a strictly enforced policy of non-retaliation.

DNV INFORMATION

DNV GL Healthcare Inc
1400 Ravello Drive
Katy, Texas 77449
281-396-1000
www.dnvglhealthcare.com